Please read these terms carefully before using 388gam. By creating an account or placing any bet, you confirm that you have read, understood, and agreed to everything set out here.
Important Notice: These Terms and Conditions govern your use of the 388gam platform at 388gam.win. If you do not agree with any part of these terms, you should not use the platform. Continued use of the site following any updates to these terms constitutes your acceptance of the revised version.
By accessing 388gam.win, registering an account, depositing funds, or placing any bet or wager on the platform, you confirm that you have read and fully agree to these Terms and Conditions, our Privacy Policy, and our Responsible Gaming guidelines. These documents together form the complete agreement between you and 388gam.
If there is any conflict between these general Terms and Conditions and the specific rules for a particular game, promotion, or competition, the specific rules will apply for that situation unless stated otherwise.
388gam reserves the right to update these terms at any time. Updates will be posted on this page with a revised date. It is your responsibility to check this page periodically. If you continue to use the platform after changes are posted, you are deemed to have accepted those changes.
To use 388gam you must meet all of the following requirements at all times:
388gam reserves the right to request proof of age and identity at any time. If it is found that a player is under 18 or has provided false information, the account will be suspended immediately and any remaining balance may be withheld pending investigation.
Each individual is permitted to hold only one active account on 388gam. Creating multiple accounts — whether under the same name, different names, or via different devices — is strictly prohibited. If multiple accounts are detected, 388gam reserves the right to close all related accounts and void any bets or winnings associated with them.
When registering, you must provide accurate, current, and complete personal information. This includes your full name, date of birth, mobile number, and any other details requested during the registration process. You are responsible for keeping this information up to date. 388gam may request supporting documents at any point to verify the details on your account.
You are solely responsible for maintaining the confidentiality of your login credentials. Any bets placed or actions taken while logged into your account are your responsibility. If you believe your account has been accessed by an unauthorised party, contact 388gam support immediately. 388gam will not be liable for losses resulting from unauthorised account access caused by your failure to keep credentials secure.
You may request to close your account at any time by contacting the support team. 388gam may also suspend or permanently close an account if there is evidence of a breach of these terms, suspected fraudulent activity, or at the platform's sole discretion for any other reason considered reasonable. In the event of closure, any outstanding valid balance will be returned to the payment method used for the most recent deposit, subject to identity verification.
388gam accepts deposits and processes withdrawals in PKR (Pakistani Rupee). Supported payment methods include JazzCash, Easypaisa, Raast, bank transfer, and Pakistani debit or credit cards. No currency conversion is applied — your account balance is held and displayed in PKR at all times.
Most deposit methods are processed instantly and your balance will update within seconds of a successful transaction. In cases where there is a delay due to banking or mobile wallet processing times, 388gam is not responsible for any delay caused by the payment provider's systems.
Minimum and maximum deposit and withdrawal amounts vary by payment method. These limits are displayed on the Deposit page and may be updated from time to time. Players may also have individual account-level limits applied based on verification status or responsible gaming settings.
Withdrawals are processed to the same payment method used for the most recent qualifying deposit. Before a withdrawal can be processed, your account must be fully verified. Withdrawals linked to bonus funds are subject to the wagering requirements set out in Section 5. 388gam reserves the right to conduct additional verification checks before processing any withdrawal request.
Note on Deposits: Only deposit what you can afford to lose. 388gam supports responsible deposit practices and offers deposit limit tools in your account settings. If you want to set a daily, weekly, or monthly deposit cap, you can do so at any time through your account.
All bonuses and promotional offers made available on 388gam are subject to specific terms and conditions published on the Promotions page at the time the offer is active. By claiming any bonus, you agree to the specific terms of that offer in addition to these general Terms and Conditions.
Most bonuses carry a wagering requirement — a multiple of the bonus amount (or deposit plus bonus amount) that must be bet before the funds can be withdrawn. For example, a wagering requirement of 20x on a PKR 1,000 bonus means you must place bets totalling PKR 20,000 before any winnings derived from that bonus become withdrawable as real funds. Specific wagering requirements are stated clearly in the terms of each promotion.
Bonuses are available to players who meet the stated eligibility criteria. 388gam reserves the right to withdraw a bonus offer at any time, to exclude specific players from an offer, or to adjust the terms of an ongoing offer with reasonable notice. Bonuses cannot be transferred between accounts and have no cash value outside of the platform wagering context.
Any attempt to abuse, exploit, or gain unfair advantage from bonus offers — including but not limited to collusion with other players, creating multiple accounts to claim the same offer, or placing offsetting bets to meet wagering requirements without genuine risk — will result in the voiding of bonuses and associated winnings, and may lead to account suspension.
Bets are final once confirmed. It is your responsibility to check all bet details — selection, stake, and odds — before confirming. 388gam is not obligated to cancel or amend a bet after it has been accepted. The minimum bet amount is PKR 50 unless a specific market states otherwise.
388gam reserves the right to suspend, remove, or adjust any betting market at any time without notice, particularly in response to breaking news, match events, or technical issues. Odds are subject to change up until the point a bet is confirmed. The odds confirmed at the time a bet is accepted are the odds that apply to that bet.
In-play (live) betting markets are available on selected events including cricket, PSL matches, football, and Esports tournaments. In-play odds update in real time and bets are subject to acceptance at the current odds at the moment of confirmation. There may be brief periods where in-play markets are suspended — for example, during a wicket, a VAR review, or a technical timeout. Bets placed during a suspension will not be accepted.
A bet may be voided in any of the following circumstances: the event is cancelled or abandoned; an obvious pricing error occurred at the time the bet was placed; the market was opened or settled in error; or the event did not take place within the timeframe specified by the market rules. Voided bets are returned to your account balance at the original stake amount.
For cricket betting — including Pakistan Super League matches, T20 Internationals, ODIs, and Test matches — the following additional rules apply. A match must reach a minimum number of overs as specified per market type for bets to stand. In the case of weather interruptions resulting in a revised target via Duckworth-Lewis-Stern (DLS), markets will be settled based on the DLS result unless the specific market rules state otherwise. For PSL markets, if a game is moved to a neutral venue, bets will generally still stand unless the market rules state that the original venue is a determining factor.
All casino games — including online slots, live dealer tables, and bingo — available on 388gam are powered by third-party game providers. Each game operates using a certified Random Number Generator (RNG) to ensure fair and unpredictable outcomes. Return to Player (RTP) percentages for individual slot games are published by the respective game providers and may be viewed in the game information section of each title.
388gam does not manipulate game outcomes. Results are determined entirely by the RNG and the rules of each game. If a game malfunctions or is interrupted mid-round due to a technical issue, the round may be voided and your stake returned. Winnings generated during a verified technical fault will not be paid out.
Specific rules for each game type are available within the game itself. For bingo, additional rules regarding ticket purchase, game start times, and prize structures are available on the Bingo page. For live casino games, the rules of the table as managed by the live dealer take precedence during a live session.
388gam is committed to promoting responsible gaming. The platform provides the following tools to help players manage their activity:
388gam is strictly for adults aged 18 and over. If you are concerned that your gaming is no longer enjoyable or is affecting your finances, relationships, or wellbeing, please visit our Responsible Gaming page for guidance. Gaming should always be treated as entertainment — never as a way to recover losses or generate income.
18+ Only: It is an offence to allow minors to use this platform. If you are aware of a minor using 388gam, please contact support immediately. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms.
The following actions are strictly prohibited on the 388gam platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of funds, and further action as appropriate:
388gam cooperates fully with law enforcement and regulatory authorities in any investigation involving suspected illegal activity on the platform. Evidence of prohibited conduct will be reported where required by law.
388gam provides the platform on an "as available" basis. While every effort is made to ensure continuous uptime and accurate pricing, 388gam does not guarantee uninterrupted or error-free access to the platform at all times.
To the maximum extent permitted under applicable law, 388gam shall not be liable for:
Nothing in these terms excludes liability for fraud or any other matter that cannot be excluded by applicable law. Your use of the platform is at your own risk, and you are solely responsible for the funds you deposit and the bets you place.
388gam collects and processes personal information in accordance with its Privacy Policy. By registering on the platform, you consent to the collection, storage, and use of your personal data as described in that document. Your data will not be sold to third parties. It is used for account management, identity verification, fraud prevention, and to deliver the platform services you have requested.
For full details on how your data is handled, what rights you have, and how to request data deletion or correction, please read the Privacy Policy.
388gam reserves the right to amend these Terms and Conditions at any time. When changes are made, the updated version will be posted on this page with a revised "last updated" date. For significant changes, 388gam will make reasonable efforts to notify active players via email or an in-platform notification. Your continued use of the platform after any changes constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions or any other aspect of the 388gam platform, you can reach the support team through:
For responsible gaming queries or self-exclusion requests, please visit the Responsible Gaming page or contact support directly. Response times are kept as short as possible and the team is available every day of the week.
A quick summary of the key points that affect your everyday experience on 388gam — from deposits to bonuses and fair play.
Every player is allowed one account only. Your registration details must be accurate and up to date. Identity checks may be requested at any point — especially before withdrawals are processed.
All transactions on 388gam are handled in PKR with no currency conversion. JazzCash, Easypaisa, Raast, bank transfer, and cards are supported. Withdrawals go back to the same method you deposited with.
Every promotion on 388gam comes with specific terms — including wagering requirements — published before you claim. There are no hidden conditions. Read the promotion details on the Promotions page before opting in.
All slot and casino games use certified RNG technology. Cricket and PSL betting markets follow clear settlement rules. Any attempt to exploit the platform — including bonus abuse or multi-accounting — will result in account suspension.
Deposit limits, session reminders, and self-exclusion are all available in your account settings. These tools are there so gaming stays within a budget and timeframe you are comfortable with — not the other way around.
The 388gam support team is available seven days a week via live chat and email. Whether it is a question about your account, a bonus term, or a responsible gaming request — get in touch and the team will respond promptly.
Common questions players have about the 388gam Terms and Conditions, answered plainly.